Returns & Exchanges
We want you to be completely satisfied with your Lioness Mane purchase. If you're not happy with your order, we make the return process simple and hassle-free.
Return Window:
- 30 days from the date of purchase
- Items must be unused and in original condition
- Original packaging and tags must be intact
How to Initiate a Return:
- Contact our customer service team at support@lionessmane.shop
- Provide your order number and reason for return
- Receive a prepaid return shipping label via email
- Pack your item securely and ship it back to us
Refund Processing:
- Refunds are processed within 5-7 business days of receiving your returned item
- Original shipping costs are non-refundable
- Refunds are issued to the original payment method
Exchanges:
Need a different size or color? We offer free exchanges within 30 days. Simply contact us with your order number and preferred item details, and we'll arrange the exchange at no additional cost.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately with photos. We'll arrange a replacement or full refund right away, and we'll cover all return shipping costs.
For questions about returns, please reach out to our customer service team. We're here to help!
Shipping and Return Policy: Your Seamless Shopping Experience
Your satisfaction is our top priority, and our Shipping and Return Policy is designed to give you peace of mind while you shop. We understand that sometimes, circumstances change, which is why our policies are here to make your life easier.
Whether you're eagerly awaiting your new purchase or wondering what to do if it doesn't meet your expectations, our comprehensive guidelines ensure every step of your experience is simple and stress-free.
- Fast and reliable shipping options
- No-hassle returns within 30 days
- Easy tracking for all shipments
- Dedicated customer support to assist you
Feel confident when shopping with us! Our Shipping and Return Policy is crafted to enhance your experience, ensuring you receive and love your products without worry. Don’t hesitate to reach out if you have any questions or concerns!
