• African Essence Control Wig Shampoo by AFRICAN ESSENCE
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African Essence Control Wig Shampoo

$5.61
$6.07
$5.61

    Shipping information

    Shipping & Delivery

    We're committed to getting your Lioness Mane products to you quickly and safely. Here's what you need to know:

    Delivery Times:

    • Standard Shipping: 5-7 business days
    • Express Shipping: 2-3 business days
    • Overnight Shipping: Next business day (orders placed before 2 PM CST)

    Shipping Rates:

    • Free shipping on orders over $100
    • Standard rates apply for orders under $100
    • International shipping available to select countries

    Order Processing:

    All orders are carefully processed and packaged within 1-2 business days. You'll receive a tracking number via email as soon as your order ships, allowing you to monitor your delivery in real-time.

    Packaging:

    We take pride in our premium packaging. Your items are carefully wrapped and shipped in protective packaging to ensure they arrive in perfect condition.

    Questions?

    If you have any questions about shipping or need to make changes to your order, please contact our customer service team at your earliest convenience. We're here to help!

    Shipping & Returns Policy

    Last Updated: March 26, 2026

    At Lioness Mane, our goal is to get your professional beauty supplies to your door as quickly and reliably as possible. Below are the details of how we manage shipping and how we handle returns.

    1. Shipping Logistics & Warehousing

    To ensure the fastest delivery times, Lioness Mane operates out of seven different warehouses located across the United States.

    • Dynamic Routing: We do not ship from a single location. Instead, we determine the best shipping origin for every order based on real-time stock availability, your destination, and specific carrier requirements.

    • Carrier Selection: We utilize the best available shipping carrier and method for your specific region and package size to ensure your items arrive safely and efficiently.

    2. Non-Returnable Items

    Due to health, safety, and hygiene regulations, Lioness Mane maintains a strict policy regarding certain product categories. We do not accept returns or exchanges on the following:

    • Chemical Products: Including but not limited to dyes, developers, relaxers, and adhesives.

    • Virgin Hair: Once hair products leave our warehouse, they cannot be returned or exchanged.

    Please ensure you are selecting the correct specifications before finalizing your purchase.

    3. Damaged Items & Returns Process

    If you receive a product that is damaged during transit, or if a return is authorized by our team for a qualifying item, you must follow our formal Return Merchandise Authorization (RMA) process:

    • Request an RMA#: Do not ship items back to the originating warehouse without prior approval. You must first email lincolnzyana@gmail.com to request an RMA Number.

    • Return Address: Because we utilize multiple fulfillment centers, the return address will vary. We will provide the specific return shipping address to you at the time your RMA# is issued.

    • Condition: Authorized returns must be in their original, unopened packaging to be eligible for a refund or exchange.

    4. Order Tracking

    Once your order is processed from the optimal warehouse, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to update once the carrier has scanned the package.

    5. Contact Information

    For any questions regarding your shipment or to start a claim for a damaged item, please reach out to our support team:

    • Email: lincolnzyana@gmail.com

    • Owned by: Lioness Mane

    Returns information

    Returns & Exchanges

    We want you to be completely satisfied with your Lioness Mane purchase. If you're not happy with your order, we make the return process simple and hassle-free.

    Return Window:

    • 30 days from the date of purchase
    • Items must be unused and in original condition
    • Original packaging and tags must be intact

    How to Initiate a Return:

    1. Contact our customer service team at support@lionessmane.shop
    2. Provide your order number and reason for return
    3. Receive a prepaid return shipping label via email
    4. Pack your item securely and ship it back to us

    Refund Processing:

    • Refunds are processed within 5-7 business days of receiving your returned item
    • Original shipping costs are non-refundable
    • Refunds are issued to the original payment method

    Exchanges:

    Need a different size or color? We offer free exchanges within 30 days. Simply contact us with your order number and preferred item details, and we'll arrange the exchange at no additional cost.

    Damaged or Defective Items:

    If you receive a damaged or defective item, please contact us immediately with photos. We'll arrange a replacement or full refund right away, and we'll cover all return shipping costs.

    For questions about returns, please reach out to our customer service team. We're here to help!

    Shipping & Returns Policy

    Last Updated: March 26, 2026

    At Lioness Mane, our goal is to get your professional beauty supplies to your door as quickly and reliably as possible. Below are the details of how we manage shipping and how we handle returns.

    1. Shipping Logistics & Warehousing

    To ensure the fastest delivery times, Lioness Mane operates out of seven different warehouses located across the United States.

    • Dynamic Routing: We do not ship from a single location. Instead, we determine the best shipping origin for every order based on real-time stock availability, your destination, and specific carrier requirements.

    • Carrier Selection: We utilize the best available shipping carrier and method for your specific region and package size to ensure your items arrive safely and efficiently.

    2. Non-Returnable Items

    Due to health, safety, and hygiene regulations, Lioness Mane maintains a strict policy regarding certain product categories. We do not accept returns or exchanges on the following:

    • Chemical Products: Including but not limited to dyes, developers, relaxers, and adhesives.

    • Virgin Hair: Once hair products leave our warehouse, they cannot be returned or exchanged.

    Please ensure you are selecting the correct specifications before finalizing your purchase.

    3. Damaged Items & Returns Process

    If you receive a product that is damaged during transit, or if a return is authorized by our team for a qualifying item, you must follow our formal Return Merchandise Authorization (RMA) process:

    • Request an RMA#: Do not ship items back to the originating warehouse without prior approval. You must first email lincolnzyana@gmail.com to request an RMA Number.

    • Return Address: Because we utilize multiple fulfillment centers, the return address will vary. We will provide the specific return shipping address to you at the time your RMA# is issued.

    • Condition: Authorized returns must be in their original, unopened packaging to be eligible for a refund or exchange.

    4. Order Tracking

    Once your order is processed from the optimal warehouse, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to update once the carrier has scanned the package.

    5. Contact Information

    For any questions regarding your shipment or to start a claim for a damaged item, please reach out to our support team:

    • Email: lincolnzyana@gmail.com

    • Owned by: Lioness Mane

    African Essence Control Wig Shampoo by AFRICAN ESSENCE

    Product Details

    Meet African Essence Control Wig Shampoo, a moisturizing cleansing solution designed for both human hair wigs and synthetic styles. This wash goes beyond simple cleaning by nourishing fibers from the inside out—removing buildup while conditioning deeply to restore softness, shine, and manageability. With regular use, it helps extend the life of your wig, keeping it looking fresher, longer.

    • Deep cleansing with lasting moisture: effectively lifts dirt, oils, and product residue from wig fibers without stripping them, leaving a clean base ready for styling.
    • Deep-down conditioning: the moisturizing formula penetrates each strand, reducing frizz and brittleness while boosting softness and a silky feel.
    • Longer-lasting wig fibers: crafted to care for delicate hairpieces, helping fibers stay supple and looking vibrant over time.
    • Versatile for all hairpieces: perfect for wigs, weaves, full caps, and other hair systems, whether synthetic or human hair.
    • Shiny, smooth finish: dries to a polished look with improved shine and easier styling.

    Ideal for anyone who wears wigs or hairpieces and wants a dependable, at-home care routine that maintenance-friendly without sacrificing performance. If you want clearer, frizz-free fibers that maintain their shape wash after wash, African Essence Control Wig Shampoo is the anchor of your wig-care lineup.

    Use cases:

    • Regular maintenance for daily-worn wigs and hairpieces to keep them feeling fresh and looking natural.
    • Cleaning lace-fronts, full wigs, weaves, and other hairpieces without weighing fibers down.
    • Refreshing synthetic styles after wear, workouts, or heat exposure to restore softness and luster.

    How to use:

    1. Wet the wig or hairpiece thoroughly with lukewarm water.
    2. Apply a small amount of African Essence Control Wig Shampoo and massage into a rich lather, focusing on mid-lengths and ends.
    3. Rinse thoroughly. If needed, repeat for extra cleansing.
    4. Gently blot and allow to air-dry before styling for best results.