• African Essence Neutralizing Shampoo Plus 8 Oz by African Essence
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African Essence Neutralizing Shampoo Plus 8 Oz

$2.30
$2.65
$2.30

    Shipping information

    Shipping & Delivery

    We're committed to getting your Lioness Mane products to you quickly and safely. Here's what you need to know:

    Delivery Times:

    • Standard Shipping: 5-7 business days
    • Express Shipping: 2-3 business days
    • Overnight Shipping: Next business day (orders placed before 2 PM CST)

    Shipping Rates:

    • Free shipping on orders over $100
    • Standard rates apply for orders under $100
    • International shipping available to select countries

    Order Processing:

    All orders are carefully processed and packaged within 1-2 business days. You'll receive a tracking number via email as soon as your order ships, allowing you to monitor your delivery in real-time.

    Packaging:

    We take pride in our premium packaging. Your items are carefully wrapped and shipped in protective packaging to ensure they arrive in perfect condition.

    Questions?

    If you have any questions about shipping or need to make changes to your order, please contact our customer service team at your earliest convenience. We're here to help!

    Shipping & Returns Policy

    Last Updated: March 26, 2026

    At Lioness Mane, our goal is to get your professional beauty supplies to your door as quickly and reliably as possible. Below are the details of how we manage shipping and how we handle returns.

    1. Shipping Logistics & Warehousing

    To ensure the fastest delivery times, Lioness Mane operates out of seven different warehouses located across the United States.

    • Dynamic Routing: We do not ship from a single location. Instead, we determine the best shipping origin for every order based on real-time stock availability, your destination, and specific carrier requirements.

    • Carrier Selection: We utilize the best available shipping carrier and method for your specific region and package size to ensure your items arrive safely and efficiently.

    2. Non-Returnable Items

    Due to health, safety, and hygiene regulations, Lioness Mane maintains a strict policy regarding certain product categories. We do not accept returns or exchanges on the following:

    • Chemical Products: Including but not limited to dyes, developers, relaxers, and adhesives.

    • Virgin Hair: Once hair products leave our warehouse, they cannot be returned or exchanged.

    Please ensure you are selecting the correct specifications before finalizing your purchase.

    3. Damaged Items & Returns Process

    If you receive a product that is damaged during transit, or if a return is authorized by our team for a qualifying item, you must follow our formal Return Merchandise Authorization (RMA) process:

    • Request an RMA#: Do not ship items back to the originating warehouse without prior approval. You must first email lincolnzyana@gmail.com to request an RMA Number.

    • Return Address: Because we utilize multiple fulfillment centers, the return address will vary. We will provide the specific return shipping address to you at the time your RMA# is issued.

    • Condition: Authorized returns must be in their original, unopened packaging to be eligible for a refund or exchange.

    4. Order Tracking

    Once your order is processed from the optimal warehouse, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to update once the carrier has scanned the package.

    5. Contact Information

    For any questions regarding your shipment or to start a claim for a damaged item, please reach out to our support team:

    • Email: lincolnzyana@gmail.com

    • Owned by: Lioness Mane

    Returns information

    Returns & Exchanges

    We want you to be completely satisfied with your Lioness Mane purchase. If you're not happy with your order, we make the return process simple and hassle-free.

    Return Window:

    • 30 days from the date of purchase
    • Items must be unused and in original condition
    • Original packaging and tags must be intact

    How to Initiate a Return:

    1. Contact our customer service team at support@lionessmane.shop
    2. Provide your order number and reason for return
    3. Receive a prepaid return shipping label via email
    4. Pack your item securely and ship it back to us

    Refund Processing:

    • Refunds are processed within 5-7 business days of receiving your returned item
    • Original shipping costs are non-refundable
    • Refunds are issued to the original payment method

    Exchanges:

    Need a different size or color? We offer free exchanges within 30 days. Simply contact us with your order number and preferred item details, and we'll arrange the exchange at no additional cost.

    Damaged or Defective Items:

    If you receive a damaged or defective item, please contact us immediately with photos. We'll arrange a replacement or full refund right away, and we'll cover all return shipping costs.

    For questions about returns, please reach out to our customer service team. We're here to help!

    Shipping & Returns Policy

    Last Updated: March 26, 2026

    At Lioness Mane, our goal is to get your professional beauty supplies to your door as quickly and reliably as possible. Below are the details of how we manage shipping and how we handle returns.

    1. Shipping Logistics & Warehousing

    To ensure the fastest delivery times, Lioness Mane operates out of seven different warehouses located across the United States.

    • Dynamic Routing: We do not ship from a single location. Instead, we determine the best shipping origin for every order based on real-time stock availability, your destination, and specific carrier requirements.

    • Carrier Selection: We utilize the best available shipping carrier and method for your specific region and package size to ensure your items arrive safely and efficiently.

    2. Non-Returnable Items

    Due to health, safety, and hygiene regulations, Lioness Mane maintains a strict policy regarding certain product categories. We do not accept returns or exchanges on the following:

    • Chemical Products: Including but not limited to dyes, developers, relaxers, and adhesives.

    • Virgin Hair: Once hair products leave our warehouse, they cannot be returned or exchanged.

    Please ensure you are selecting the correct specifications before finalizing your purchase.

    3. Damaged Items & Returns Process

    If you receive a product that is damaged during transit, or if a return is authorized by our team for a qualifying item, you must follow our formal Return Merchandise Authorization (RMA) process:

    • Request an RMA#: Do not ship items back to the originating warehouse without prior approval. You must first email lincolnzyana@gmail.com to request an RMA Number.

    • Return Address: Because we utilize multiple fulfillment centers, the return address will vary. We will provide the specific return shipping address to you at the time your RMA# is issued.

    • Condition: Authorized returns must be in their original, unopened packaging to be eligible for a refund or exchange.

    4. Order Tracking

    Once your order is processed from the optimal warehouse, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to update once the carrier has scanned the package.

    5. Contact Information

    For any questions regarding your shipment or to start a claim for a damaged item, please reach out to our support team:

    • Email: lincolnzyana@gmail.com

    • Owned by: Lioness Mane

    African Essence Neutralizing Shampoo Plus 8 Oz by African Essence

    Product Details

    Introducing African Essence Neutralizing Shampoo Plus 8 Oz—a purpose-built cleanser designed to support hair that’s undergone chemical processing or been exposed to buildup. This dedicated neutralizing shampoo is crafted to stop processing and rebalance the hair’s pH, helping strands recover after color, perm, or relaxer services while preparing them for conditioning.

    Why this neutralizing formula stands out

    • Post-treatment precision: A targeted solution that neutralizes alkaline residues left behind after chemical services, reducing the risk of over-processing and breakage.
    • Clearance of residue and buildup: Effectively rinses away styling product residue and mineral deposits from hard water or swimming, leaving scalp and hair feel purified.
    • Balanced pH for healthier hair: Rebalances the hair shaft to restore smoothness, improve manageability, and support healthier, more alive-looking tresses.
    • Versatile for ongoing care: Ideal for between salon visits or routine refreshment, helping you maintain a clean, buoyant feeling without weighing hair down.
    • Practical 8 oz size: Convenient bottle size fits seamlessly into your shower routine and travel kit, so you can maintain post-treatment care wherever you are.

    Ideal for

    This shampoo is especially beneficial for anyone who has recently undergone chemical services such as color, perms, or relaxers, and for those who want a reliable way to purify hair between salon visits. It’s also a smart choice for swimmers or anyone who spends time in chlorinated or mineral-rich water, helping to rinse away buildup that dulls shine and touch.

    How to use

    1. Wet hair thoroughly and apply a generous amount of African Essence Neutralizing Shampoo Plus 8 Oz.
    2. Gently massage into the scalp and through the lengths to lift away chemical residues and buildup.
    3. Rinse completely, repeat once if needed, then follow with your preferred conditioner.

    Practical tips

    • Use 1–2 times per week or as advised after chemical services to maintain hair integrity.
    • Pair with a nourishing conditioner to restore moisture and improve slip for easier styling.
    • Store in a cool, dry place and keep the bottle capped between uses to preserve formula efficacy.